Case Study
WORKING WITH JLA Group
JLA partnered with Lightbulb to assess and develop a number of key growth areas of value creation in leadership development, culture and inclusivity.
JLA Group is a UK based company who install, maintain and repair commercial appliances for over 25,000 businesses nationwide. With an unrivalled network of engineers, they provide vital support for laundry, catering, heating, air conditioning, fire safety and infection control machinery for both the public and private sectors.
Over their 50-year history, JLA has grown to employ over 1000 people. Now, with the private equity backing of Cinven, they have extremely ambitious growth plans.
In order to make these ambitions a reality, JLA partnered with Lightbulb to assess and develop a number of key growth areas of value creation in leadership development, culture and inclusivity.
Why Lightbulb?
Incoming HR Director, Lisa Winnard had worked with Lightbulb previously and had no hesitation in calling us in again. She commented “I’ve partnered with Lightbulb over several years in my previous role, and they deliver hard results, so they were a natural choice to be our leadership partner when I joined JLA.”
She continued “Their extensive expertise in value creation in private equity portfolio businesses is phenomenal, and as we are continuing on an aggressive acquisition campaign, the importance of our leadership capabilities has never been greater. It is critical we have leadership that is integrated, inclusive and fit for future to meet our growth targets.”
What did Lightbulb deliver?
Lightbulb rolled out a series of bespoke leadership development masterclasses within JLA. These are designed to develop growth leaders capable of building inclusive and progressive organisations that are fit for the future.
The project also included working closely with the acquired businesses, the leaders of individual business units and those within the group leadership function.
The results
Eradication of ER acquisition challenges
Significant reduction in the overall number human capital issues
Increase in leadership effectiveness post integration
Effective transition capability for leaders at all levels to work on the business rather than being siloed in their functions
Leaders self-solving and course correcting without the need to escalate
Commercial solutions that are driving leadership growth, culture and inclusivity
Why would you recommend Lightbulb?
The results of this leadership investment will positively impact JLA for years to come as they continue to pursue their growth targets.
Lisa Winnard, HR Director, JLA.
“From the moment Lightbulb arrived at JLA, they had laser precision and clarity on where the opportunities were and the exact approach we needed. They designed agile solutions that are bespoke but scale and deliver immediate impact. They engaged our entire leadership and management functions with highly effective modular programmes and processes.
People across our business are always asking for Fiona, they talk about the impact of her leadership sessions and her results continue to cascade through our business.
I highly recommend Fiona and her team to any HR Director, CPO or CEO serious about leadership, D&I, change and transformation.”
Lisa Winnard
HR Director, JLA
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